Refunds and Cancellation
How to get your money back, and how to stop being billed.
Last updated 7 August 2026
The policy
If Sidekick is not what you expected, email us within 14 days of a charge and we will refund it in full. No form, no justification required.
How to ask
Email arti.shinde@thestackhub.com from the address on your account. Refunds are processed to the original payment method, usually within five working days, though your bank may take longer to show it.
Cancelling instead
Cancelling stops the next charge and keeps your access until the end of the period you have already paid for. If you would rather simply not be billed again, cancel — you do not need to ask for a refund.
After 14 days
We do not refund past 14 days as a matter of course, but if the service was broken or unavailable for a meaningful part of your billing period, write to us and we will put it right.